![]() ![]() The operations folks were apoplectic, both because of the noise of the blenders, and the labour distraction created by the drink’s popularity. “It was a fascinating project – to take something that a store partner had made up during a hot California summer and commercialise it into a product that could be blended and remain in suspension in the cup,” she says. She was there when the Frappucino was created. She later served as menu development director. The cooking school drew quite a few chefs in the Seattle area and later, in 1989, she joined the large Seattle restaurant group Satisfaction Guaranteed Eateries to run their menu development.Īfter that she had a stint with Larry’s Markets (an upscale grocery store chain) before joining the Seattle mecca, Starbucks, as their food and beverage director in 1993. So, she did just that, working as a cheese expert in a cheese shop then, in 1977, opening and running a catering firm and cooking school. She decided to start at the bottom and learn the food industry from the ground up. What people eat, the history of why they eat it and how they prepare and share food is a lifelong fascination and study.” During this trip I realised that food and culinary ethnology were my true passions. “I realised my emotional structure did not align with a job that needed me to be both compassionate, yet appropriately distanced,” she recalls, “I left my job – from an agency I had co-founded, so it was a tough choice – sold everything and went to Europe alone for six months. In a career with a high burnout rate Malody worked in the particularly difficult sector of crisis intervention and suicide prevention. Instead, she became a psychiatric social worker. She always loved food but didn’t originally choose that as her career path. Karen Malody exemplifies that sometimes following your dreams actually is the way to go. With an award-winning career advising on cutting-edge foodservice concepts for multinational companies, Karen Malody FCSI tells us how it started when she decided to quit social work
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